Bombardier General Manager in Victoria, Australia
Bombardier is a global leader, creating innovative and game-changing planes. Our products and services provide world-class transportation experiences that set new standards in passenger comfort, energy efficeincy, reliability and safety. We are a global organization focused on working together with a team spirit.
In your role, you will
Be responsible for the operation of Bombardier Aerospace Australia Service Centre, including profitability and growth, development and implementation of company policies and procedures to ensure a high level of customer satisfaction whilst maintaining a safe work environment.
Adhere to Bombardier General Work Rules
Lead the management and development of a workforce
Plan and coordinate activities of the Bombardier Aerospace Australia Service Centre
Develop long and short-term service centre goals and objectives
Monitor the performance of the service centre to ensure Bombardier Aerospace Australia objectives are achieved, profitability is maximized, and customer satisfaction is maintained
Monitor technical performance of service center and recommend changes, which enhance service and profitability
Coordinate vendor agreements which supports the service center operations technically and financially
Coordinate resolution of requests for changes in personnel, policies and procedures as required
Develop achievable budgetary goals to achieve maximum profits, maximum utilization, and maximum customer satisfaction.
Review the annual service center budget, ensuring that all related budgetary requirements have been met
Approve and recommend major service centre purchases by coordinating with service center personnel
Inform and coordinate with management to keep them informed of the service center operations
Consult and coordinate with peers, in such areas as product support, finance, purchasing, programs, marketing, field service and engineering
Coordinate and communicate with other departments, customers, vendors, and operators to improve overall program
Develop and promote recognized service centre programs
As our ideal candidate
10+ years management experience in the Aerospace Industry, with a minimum 7 years experience at a Director level, managing a customer service work force, in a regulated environment
Working knowledge of CASA and FAA.
Eligible to take on the roles and responsibilities of a Company Director for Bombardier Aerospace Australia Pty Ltd
Hold a Bachelor’s degree in a related area or equivalent combination of relevant education and experience
Have the ability to effectively lead a team, have high emotional intelligence with interpersonal skills necessary to establish and maintain effective working relationships
Strong motivation for success, ability to problem solve with a resilient attitude
Proven expertise in planning, organising and implementing change
Ability to handle pressure and navigate obstacles
Have a safety mindset ensuring all employees go home safely
KNOWLEDGE, SKILLS & ABILITIES
Working knowledge of process improvement methodology and application (e.g., Six Sigma)
Working knowledge of accounting and budgeting principals necessary to read and interpret profit/loss statements, financial reports, and meet financial objectives for assigned area and programs
Working knowledge of process and controls required in the performance of aircraft maintenance
Computer skills necessary to learn and/or operate word processing, spreadsheet, database, presentation, email, and web-based applications
Verbal and written communication skills
Business writing skills necessary to create various reports and correspondence
Interpersonal skills necessary to work effectively with a variety of individuals, departments and organizations
Presentation skills necessary to effectively communicate, update, persuade, and/or facilitate discussions with all levels of management
Ability to create and foster a positive work environment
Bombardier is an Equal Opportunity Employer (EOE) and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, protected veteran status, or any other personal characteristic protected by Federal, State, or Local Laws.
We thank all applicants for their interest, however, only those under consideration will be contacted. Please continue to monitor our website and apply for additional positions for which you are qualified and may be of interest to you. Your ideas move people.
Job General Manager
Primary Location Bombardier Services (AU) Ltd
Organization BA Australia Pty Ltd.
Employee Status Regular
Referral Amount $2,000.00